MyInterrail.co.uk Booking Support

Important note: We are currently dealing with an exceptional number of customer queries. If you have made a booking and experienced a problem, the best way to reach us is via email: support@myinterrail.co.uk and we will get back to you as soon as we can. Please note if you have contacted us, we have your email and will respond as soon as possible. We thank you for your patience.

The my Interrail help desk is here to assist you with everything you may need to book your Interrail Pass with us. From assisting you in booking your Pass to solving any other problems you may have whilst using our website.

Call us: 

At My Interrail we are keen to help you both before and after placing your order with us. to give you the best possible service we have two dedicated help desk centres, 1 for pre-sales queries and one for post-sales queries.

Pre- sales support:

0844 248 2481 *

(Please kindly note myinterrail.co.uk do not make reservations for passes; for this, Interrail Pass holders should use their Pass Number to either create a profile on interrail.eu or visit the websites of the individual rail companies directly to make reservations.  For interrail.eu customer enquiries please either visit their website here or call them on 0808 101 3912) 

Call us on the above number to receive assistance from our highly skilled support team when placing your order with us. (*Calls to 0844 numbers are charged outside of your regular tariff.)

Whether it is a technical question or just that little bit of advice you need before you book your Interrail pass, our help desk team will try their very best to be of assistance to you.

Post-sales support: 

0333 003 0415

(Please kindly note myinterrail.co.uk do not make reservations for passes; for this, Interrail Pass holders should use their Pass Cover Number to either create a profile on interrail.eu or visit the websites of the individual rail companies direct to make reservations.  For interrail.eu customer enquiries please either visit their website here or call them on 0808 101 3912) 

Placed your order with us and need more help? Then be sure to call us on the freephone number above and again we will try to help you as best as we can.

Help desk opening hours:

Our help desk is open daily (excluding weekends and bank holidays).

Our general service hours are:

You can also have a look at our enquiries section to find out more about all the other ways you can contact us.