Important Update: We no longer sell Interrail Passes.

As of Sunday 1 February 2026, myinterrail.co.uk no longer sells Interrail Passes. 

Learn more and find alternative retailer information by visiting our FAQ page.

Need help? Our dedicated customer support team is ready to assist you.

We would like to thank you for making us the starting point for countless European adventures since 2013 and hope you continue your journeys with Interrail.

Please note: This change does not affect Great Britain’s participation in the Interrail and Eurail programme. Interrail and Eurail Passes will continue to be accepted across the National Rail network.

My Interrail Pass Returns Form


Do you want to return your Interrail Pass but are unsure what to do? The below form is designed to make the returns process easier for you.

Simply follow the steps below.

Please first ensure your Pass was purchased through MyInterrail.co.uk and not interrail.eu (we cannot refund Passes issued by interrail.eu nor forward them on your behalf)


1a. If you are requesting a mobile (mPass) refund there is no need to fill out this form, simply inform our contact centre: support@myinterrail.co.uk 

1b. If you have an unused Paper Pass, please ensure the Pass has been stamped "unused" by an official rail ticket office before first date of travel (as per Point 7 in the Terms & Conditions), then...

2. Complete all fields of this form for Paper Pass refund

3. Print the completed form

4. Send your unwanted Pass and a completed copy of this from to:

My Interrail
PO Box 153, Alresford
Hampshire, SO24 4AQ

Please ensure you use a secure trackable shipping method to return your Pass, we will not accept any liability for returned Passes which are not received by us.

Your return will be processed as soon as your Pass has been received by us.

 

Important note: Please note that we are unable to make changes to your Pass once it has been issued.

If a change is necessary we will have to cancel your existing Pass (incurring charges) and you will be asked to purchase a new Pass. 

Please refer to our Terms & Conditions for full details.

 


The Form: